System Status
Current network status of TOPIx services:
TOPIx
https://topix.jaguar.jlrext.com/topix
DetailsPlease see below for details of known issues
Known issues:
2
TOPIx disconnected from the OTA database
An issue with the Over The Air (OTA) database was experienced on 04/04/25 at 1600hrs BST, which adversely effected the operation of TOPIx Cloud, causing the Network Integrity Test application among others to fail. As a result of this issue, we disconnected TOPIx from the OTA database in order to restore full TOPIx Cloud functionality.
We will remain disconnected until the OTA team find the root cause, in order to ensure TOPIx remains fully functional. Whilst TOPIx is disconnected, all OTA functions on TOPIx will be missing/inoperative. An update will be issued once the concern is resolved.
We will remain disconnected until the OTA team find the root cause, in order to ensure TOPIx remains fully functional. Whilst TOPIx is disconnected, all OTA functions on TOPIx will be missing/inoperative. An update will be issued once the concern is resolved.
ICCM and IGM update not recognising the USB on Windows version 24H2 using TOPIx Cloud
If you experience this concern and your windows version is 24H2 complete the actions below
Locate optional features in Windows System settings. To do this:
1. Select Start (or the Windows icon on your keyboard or the taskbar).
2. Select the Settings app to open it.
3. Select the System tab.
4. Locate and select Optional features toward the bottom of all system features.
Install and manage WMIC FoD
From the Optional features menu, you’re ready to view, install, uninstall, and manage FoDs like WMIC. Not sure if WMIC is already installed? Search through or sort the Installed features section to find WMIC.
If WMIC is already one of your optional features, you’ll see it in the list of Installed features with an option to Uninstall or Remove it.
If WMIC isn’t on the list of Installed features, you can easily add it by taking these steps:
1. At the top of the Optional features tab, locate Add an optional feature.
2. In that field, select View features. This will open a pop-up window.
3 .In the pop-up window to Add an optional feature, type “WMIC” into the search box.
4. When WMIC appears in the results below, select it by checking the box next to it. (Note: WMIC will not appear in the results if it’s already installed.)
5. Select Next to install WMIC feature in the same pop-up window.
You should now see WMIC among your features in Windows Settings > System > Optional features > Installed features. That’s also where you can uninstall it when you’ve migrated to PowerShell or other supported solutions.
Locate optional features in Windows System settings. To do this:
1. Select Start (or the Windows icon on your keyboard or the taskbar).
2. Select the Settings app to open it.
3. Select the System tab.
4. Locate and select Optional features toward the bottom of all system features.
Install and manage WMIC FoD
From the Optional features menu, you’re ready to view, install, uninstall, and manage FoDs like WMIC. Not sure if WMIC is already installed? Search through or sort the Installed features section to find WMIC.
If WMIC is already one of your optional features, you’ll see it in the list of Installed features with an option to Uninstall or Remove it.
If WMIC isn’t on the list of Installed features, you can easily add it by taking these steps:
1. At the top of the Optional features tab, locate Add an optional feature.
2. In that field, select View features. This will open a pop-up window.
3 .In the pop-up window to Add an optional feature, type “WMIC” into the search box.
4. When WMIC appears in the results below, select it by checking the box next to it. (Note: WMIC will not appear in the results if it’s already installed.)
5. Select Next to install WMIC feature in the same pop-up window.
You should now see WMIC among your features in Windows Settings > System > Optional features > Installed features. That’s also where you can uninstall it when you’ve migrated to PowerShell or other supported solutions.
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