Colour Meaning
Vehicle is eligible but data is not available.
Vehicle is eligible and data is available to buy via subscription.
Vehicle is eligible and a subscription has been bought by the user.
Connection to the security database is not available.

Smarter Repair

Document Number: null
Date: null
If we need to contact you do you want us to use


Please explain your idea.

Contact us

For general concerns refer to the Standardised Navigation manual which is available in TOPIx. This is available for both registered and non-registered users.

Common links are available through the TOPIx Links page.

Registered TOPIx users can access support using the "Help, Support & System Status" tab on the TOPIx website header. From here you can access the following:

  • Frequently Asked Questions - must be logged in to access
  • Feedback - use this to raise a feedback case to report issues with the TOPIx system - must be logged in to access
  • System Status - status of TOPIx services, browser and bandwidth strength

If you need further information, refer to the contact information below:


Get In Touch

Feedback on content:

For queries or concerns regarding TOPIx published content raise a feedback request from the open document.

For Online Service History (OSH), use the "Help, Support & System Status" tab to raise a feedback case.

More details about feedback on content and Technical Support are available in Standardised Navigation.


For TOPIx account concerns, general inquiries, or IT issues, if you are unable to submit a feedback case, contact the JLR IT team using the details below:

Call:
0800 0280837* or 0845 2301714 (*Dial using UK code if calling from outside UK. Standard ISD charges apply.)
Call:
+44 2035648520 (Australia)
Call:
4008810170 (China)
Email:
jlrdssg@jaguarlandrover.com (North American JLR Retailers Only)
Email:
retailer@jaguarlandrover.com (All markets & North American Independent Operators)


For republishing, redistribution and remanufacture licensing information:

Refer to Republishers, Redistributors and Diagnostic Tool Manufacturers licensing information in section 10 of Standardised Navigation for further information, or contact JLR using the details below:

Email:
technical-data-licensing_smb@jaguarlandrover.com


For information on how to access vehicle OBD information:

Manufacturers of diagnostic tools may apply for access to vehicle OBD information to support diagnostics, repairs, maintenance, monitoring, and inspections covered by a licence agreement.

Refer to Diagnostic Tool Manufacturers licensing information for further information.