FZ55 MK3 Troubleshooting (G4405995)

Question 1

Why am I losing connection to the vehicle?

Answer

When using TOPIx any inactivity on the FZ55 could loose connection to the vehicle. We recommend increasing the screen and sleep timings.

How to increase the screen and sleep timings on FZ55;
  1. Go to: Start / Settings / System / Power and Battery / Screen and Sleep
  2. Change settings to the following:
    • On battery power, turn off my screen after 30 minutes
    • When plugged in, turn off after Never
    • On battery power, put my device to sleep after 2 hours
    • When plugged in, turn off after Never

Question 2

How do I stop Xbox pop-ups?

Answer

Go to Start / Settings / Apps / Installed Apps. From here select Uninstall xbox apps

Question 3

How do I stop the Universal Serial Bus (USB) port being turned OFF after a period of inactivity?

Answer

Go to: Start / Settings / Bluetooth® and devices / USB, Switch USB Battery Saver to OFF

Question 4

How do I control what appears on my lock screen?

Answer

Go to Start / Settings / Personalisation / Lock screen. From here you can select the picture to be displayed.

Question 5

I am not able to connect to my Vehicle Communication Interface (VCI) using the WiFi dongle when using windows version 24H2

Answer

Windows version 24H2 defaults Location Services to Off. To see the WiFi dongle Location Services needs to be set to On.

  1. Type WINVER into the search box to see which version of windows you have.
  2. If you have version 24H2 - Go to Start / Settings / Privacy & security / Location.
  3. Set Location Services to On.
  4. Reboot the machine to make the change.

This only needs to be done once