Subscriptions

Below are a list of commonly asked questions on TOPIx subscriptions.

Question 1

What subscriptions are available to purchase on TOPIx?

Answer

Documents – You can select purchase All documents available in TOPIx, or only documents needed for servicing a vehicle - Purchase a Document Subscription
Programing – Independent Module Programing - Purchase a Programing Subscription

You can view the price for each subscription type from the TOPIx Links Page , select Subscription Prices.

Question 2

What does a Documents - Service subscription purchase?

Answer

The standard TOPIx Documents - Service subscription provides access to the information listed below. The information available will vary according to user type (For example, retailer specific processes), and if the content is applicable to your vehicle.

	Documents - Service
Electrical Information	Workshop Manual	Noise, Vibration and Harshness (NVH)
Repair Times Support Information	Pre-Delivery Inspection (PDI) and Maintenance Check sheets	Balance Shaft Test
PDI Manual	Inspection and Testing Services (PTI)	New Vehicle Storage
Body and Paint	Software Over The Air (SOTA)	Inspection Information
First Responder	Software	Transport Quality Manual (TQM),
Vehicle Recovery Guide	Battery Care Software	Owner's Information
Roadside Assistance Vehicle Recovery Guide	Accessory Installation Instructions	Tools and Equipment
Administration Bulletin	Special Service Messages	Diagnostic Check Sheet
Service Compliance Notification	Field Actions	Technical Bulletins
Global Warranty Manual	Retailer Standards and Training	Warranty Toolkits
Electric Vehicle Global Warranty Manual

Question 3

What does a Documents - All subscription purchase?

Answer

The Documents - All subscription provides access to all the information provided for Service, Diagnostics, or Bulletins subscriptions. Note these sections are only displayed if there is content applicable to your vehicle.

	Documents - All
Electrical Information	Workshop Manual	NVH
Repair Times Support Information	PDI and Maintenance Check sheets	Balance Shaft Test
PDI Manual	Inspection and Testing Services (PTI)	New Vehicle Storage
Body and Paint	SOTA	Inspection Information
First Responder	Software	Transport Quality Manual (TQM),
Vehicle Recovery Guide	Battery Care Software	Owner's Information
Roadside Assistance Vehicle Recovery Guide	Accessory Installation Instructions	Tools and Equipment
Administration Bulletin	Special Service Messages	Diagnostic Check Sheet
Service Compliance Notification	Field Actions	Technical Bulletins
Global Warranty Manual	Retailer Standards and Training	Warranty Toolkits
Electric Vehicle Global Warranty Manual	Administration Bulletin	Special Service Messages
Field Actions	Technical Bulletins	Service Compliance Notification
Diagnostics	Enhanced Diagnosis and Testing	Approved Vehicle Communication Interface (VCI) Devices
Calibration Information	Diagnostic Flows	JLR Special Service Tool (SST) Hand - Held Device User Guide
Diagnostic Trouble Codes (DTC) Information	Diagnostic Release Notes	diagnostic equipment Information
Re-programing Information	Patch Files	Controller Area Network (CAN) Logger
Data Stream Information	OBD II System Information	NVH Balance Shaft Test
SDD Locksmith data	SIDS	Telematics
Diagnostic Containers	Diagnostic Check Sheet	PDU and WDS News
Release Notes and Newsletter	Diagnostic Tools

Question 4

How do I purchase Module Programing?

Answer

Select the links below to purchase a TOPIx subscription and view subscription prices.

Purchase a Programing Subscription
Select the TOPIx Links Page to see TOPIx pricing.

For full instructions on how to purchase a subscription in TOPIx select the link below.

Refer to: Payment for RMI access

(Standardised Navigation/2. Payment for RMI access).

NOTE:

The Independent Module Programing subscription gives access to all modules that are not security related.

Question 5

How do I purchase Security and Key Programing?

Answer

To access Security and Key Programing you must have one of the following:

North America - you must be approved with the North American Trust Center; NASTF Vehicle Security Professional Portal - North American Trust Center
Countries in the European Union (EU) - you must be approved with the European Trust Centre which is being rolled out to countries in the EU. SERMI - Organisation responsible for the European Trust Center
For EU countries where Trust Centre access is not yet available, a manual accreditation process is available.
- Refer to: 1.7 Grant access to security-related RMI
  
  (Standardised Navigation/1. User authentication, authorisation and administration).
- E-mail enquiries to the TOPIx Feedback Team
- You will be sent an application form and full instructions. On receipt of the application and processing fee accreditation checks will be completed. This is re-validated every 2 years. If you are found to be in breach of the terms and conditions your access will be removed.

NOTE:

The Independent Module Programing subscription includes security related applications for users with security accreditation.

Question 6

How do I request Online Service History (OSH) Access?

Answer

To access OSH you must be a registered user logged into TOPIx, with the OSH selected in the Update User Options .

Refer to: TOPIx Workflow Overview – Maintenance, PDI and OSH, Fault and Breakdown

(TOPIx User Guide/Workflow).

Refer to: 8.1 Electronic maintenance history

(Standardised Navigation/8. Electronic maintenance history).

Subscriptions (G4124685)