Jaguar Land Rover TOPIx is a technical resources website owned and maintained by Jaguar Land Rover committed to providing the most reliable technical information available. This Privacy Statement describes the way that this website collects and handles the personal and non-personal information. Personal data includes information that is particular to you such as street address, telephone number, and e-mail address. Non-personal information includes tracking the site pages that you visit or the amount of time you spend on our site. This is collected as non-personal information, which means that we do not track these items on an individual basis that identifies you, but rather accumulate this info on an aggregate basis that includes all site visitors.
This Statement will also tell you how you can verify the accuracy of your personal information submitted to us through this website and how you can request that we delete or update your personal information. This statement describes the measures in place to ensure that your information is secure.
If you have any questions or concerns about our privacy practices, please contact us at 0500 110130.
We ask you to provide minimal personal information on the registration form and the data is stored in a secure encrypted form in our computer database.
This information includes such data as your name, company, company address, and e-mail address. We also ask you to nominate a user name and password to identify yourself on the website.
Why we use this information:
When you buy a subscription to the website, we will temporarily hold your credit card details in an encrypted form in our database whilst waiting for confirmation of payment. Once we have had confirmation of payment the credit card details are deleted.
This website has a page that displays your details of your user profile. Once you are logged on you are able to go to this page and update the information held in the database.
Whenever you browse this website, read pages, or download information, our computers automatically record certain information about your visit from the computer you use to access our site. This information does not identify you personally, it just tells us how many people visit our website and the types of computers used with this information, we can improve our site for all our visitors and make it more useful to you.
The information includes the following:
A cookie is a line of text and numbers that is created by our website and stored on your computer when you visit our site. The cookie does not collect or contain personal information about you and poses no security or virus risk to your computer.
We may use cookies on this website to maintain the session. The cookies we use expire as soon as you leave the site. We do not place any cookies on your computer that are retained after the current session is closed.
Cookies can be used to associate your computer with the information that you gave us when you first opened this session and therefore helps the site to perform faster with your specific computer.
You can still make full use of the website if you specifically choose 'not to accept' any permanent cookies onto your browser but you must accept 'per-session' cookies for the site to operate.
Our website uses Pixel Tags to optimize the screen layout. They are not used to obtain user specific information.
A Pixel Tag can collect information such as the IP (Internet Protocol) address of the computer that downloaded the page on which the tag appear, the URL (Uniform Resource Locator) of the page on which the pixel tag appears, the time the page containing the pixel tag was viewed, the type of browser that fetched the pixel tag, and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, we may use 'format sensing' technology, which allows pixel tags to let us know whether you received and opened our e-mail.
Your e-mail address is used for the following purposes:
When you visit any website, the server housing the pages automatically generates a 'session log'. These logs provide the site owners with information about the pages you visit or information you request. The only data gathered is the Internet Protocol (IP) address from which you came, the website that referred you (if any), the pages you visited and the date and time of those visits. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we're providing is being used.
Personally identifiable information collected on the Jaguar Land Rover TOPIx website may be used to:
Non-Personally identifiable information collected on the Jaguar Land Rover TOPIx website may be used to:
The Jaguar Land Rover TOPIx website utilizes session log data and your personal and non-personal data for the purpose of performing analytics on the users' experience while visiting this site. This analysis:
The Jaguar Land Rover TOPIx website does not sell, rent, share or otherwise provide any of your personally identifiable information to anyone other than for site analytics as described above and to process your credit card transaction.
Personal information that you provide to us in the course of requesting a product or service through this website may be gathered and stored in one or more of our corporate databases and be used for purposes of contacting you for things like promotional offers, marketing programs, or other communications from this website or other Jaguar Land Rover websites.
We may share personal information that we collect about you with other companies within the Jaguar Land Rover family of companies or subsidiaries. Our 'family of companies' is the group of companies related to us by common control or ownership. We share information within this 'family' as a normal part of conducting business and offering products and services to our customers.
The Jaguar Land Rover TOPIx website will disclose your personal information, without notice, only if permitted to do so by law.
Site metrics for the Jaguar Land Rover TOPIx website may be shared with other Jaguar Land Rover websites or subsidiaries or affiliates. The information shared will be aggregate data and will not include any of your personally identifiable information.
If you have submitted personal information to the Jaguar Land Rover TOPIx website, or if someone else has submitted your personal information to the Jaguar Land Rover TOPIx website, or if we have collected personally identifiable information on you through the Jaguar Land Rover TOPIx website in some other fashion, you can access this information by logging into the site and choosing 'update profile' in the menu. You may also correct or update your information there. The Jaguar Land Rover TOPIx website will use reasonable efforts to supply you with the information you have requested.
We maintain credit/debit card/procurement card information only until payment for your order is processed.
The scope of access available for this request is for information stored in the database that holds the data for the Jaguar Land Rover TOPIx website. Any personal information that has been collected from you on other Company websites will not be accessible or changeable through the processing of this request.
Safeguarding information of visitors to our website is important to us. When you send personal information such as credit card numbers or telephone numbers to the Jaguar Land Rover TOPIx website, we use "Secure Socket Layers" or SSL to protect your data. SSL is encryption technology that helps safeguard your personal information against misuse by unauthorized individuals.
The Jaguar Land Rover TOPIx website provides links to websites operated by our partners. We encourage you to review the privacy statements of sites to which you are linked so that you can understand how those sites collect, use and share your information. The Jaguar Land Rover TOPIx website is not responsible for the privacy statements or other content or data-handling practices on other websites.
If you have any questions or comments concerning this privacy statement for the Jaguar Land Rover TOPIx website or have any questions regarding the contents of this website, please contact First Option at our Dealer Helpdesk :
Jaguar 01962 738295 or 0845 4601012 (all UK numbers)
Land Rover 01962 738365 or 0845 2301714 or 0500 110130 (all UK numbers)
The Jaguar Land Rover TOPIx website will be happy to respond to your questions and comments via e-mail within two business days.